Furniture Care FAQ

Find answers to common questions about cleaning, protecting, and maintaining furniture. Because care requirements vary by material and finish, always check the instructions provided with your specific product before trying a new cleaning method.

1. How often should I clean my furniture?

Dust furniture regularly with a soft, suitable cloth. Clean spills as soon as practical using a method appropriate for the material. The frequency of deeper cleaning depends on the furniture type, how often it is used, and the product’s care instructions.

2. What is the safest way to clean furniture?

Start by checking the product’s care instructions. Use a cleaning method and product approved for the specific material and finish. Avoid harsh chemicals, abrasive tools, and excessive moisture unless the instructions specifically permit them.

3. Can I use water to clean all furniture surfaces?

No. Some surfaces tolerate limited moisture, while others may be damaged by water. Wood finishes, veneer, composite boards, upholstery, leather, and certain coatings may require special care. Confirm the recommended method before using a damp cloth or liquid cleaner.

4. How should I clean wood furniture?

Remove dust with a soft cloth and promptly wipe up spills using a method suitable for the finish. Avoid leaving water on the surface and protect it from excessive heat and prolonged direct sunlight when appropriate. Do not apply polish, oil, or wax unless the product instructions confirm that it is suitable.

5. How should I care for upholstered furniture?

Remove loose dust and debris with a suitable upholstery attachment if permitted. Check the fabric care label or product instructions before treating stains. Not all fabrics are suitable for water-based cleaners or steam cleaning, so do not assume one method works for every upholstery material.

6. Can I use the same cleaner on genuine leather and faux leather?

Not necessarily. Genuine leather and faux leather can have different surface properties and care requirements. Use only products approved for the specific material, and avoid harsh chemicals or conditioners that have not been confirmed as suitable.

7. How can I help prevent scratches and stains?

Use suitable coasters, placemats, or protective pads where appropriate. Keep sharp or rough objects away from delicate surfaces, clean spills promptly, and avoid dragging objects across furniture. These precautions can help reduce everyday wear but cannot prevent all damage.

8. How should I clean glass furniture?

Use a soft, nonabrasive cloth and a glass cleaner only if permitted by the product instructions. Avoid rough pads or gritty materials that may scratch the surface. Keep incompatible cleaning products away from surrounding frames, coatings, and other materials.

9. Can I use disinfectants or strong cleaning products on furniture?

Only use them when the product instructions confirm they are suitable for the material and finish. Some disinfectants and strong cleaners may discolor, dull, or damage surfaces. Never mix cleaning chemicals unless their labels explicitly state that doing so is safe.

10. What should I do if I notice a stain or spill?

Check the product’s care instructions and address the spill promptly using the recommended method. Blot gently where appropriate rather than rubbing aggressively. Avoid applying an unverified cleaner to the entire surface. If the correct treatment is unclear, ask for guidance before proceeding.

11. What should I do if furniture becomes loose or unstable?

Stop using the furniture if continued use may be unsafe. Check the assembly and maintenance instructions before adjusting accessible hardware. Do not attempt repairs beyond the supplied guidance; seek qualified assistance when structural damage or a more complex repair is involved.

12. Where can I find care instructions for my furniture?

Start with the product page, assembly guide, care label, or instructions supplied with your item. If you cannot find the information you need, contact customer service with the product name or link and, if applicable, your order number.

13. How can I contact customer service about furniture care?

You can contact us by email or phone with your furniture care question. If possible, include the product name, a description of the material or finish, and relevant photos. Do not send full payment card numbers, security codes, or passwords.